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DCC Email Best Practices

We recommends the following best practices for DCC Email. Users are encouraged to follow these guidelines to ensure efficient email performance.

DCC email account offers SMTP, POP, IMAP, and Webmail access. Individual emails including attachments can be up to 5 MB in size. And DCC mail server can store your mailbox up to a maximum quota of 50 MB size. If your email quota is exceeded you are notified via automated email alerts. And in extreme cases when its size exceeds to the extent that it effect the server performance for all users, your mailbox will be automatically archived to you Unix home directory and you will be sent an automated alert email with a web link with which you can access that moved mailbox via a Web Browser. Kindly note that Unix quota is flexible and starts with a default of 200 MB for faculty and staff.

Configure your email clients (MS Outlook, Outlook Express, etc.) according to DCC IT recommendations.

Incoming Email Server for POP3 access : mail.dcc.kfupm.edu.sa
KFUPM Incoming Email Server for POP3 access : pop.kfupm.edu.sa


(Optional) Incoming Email Server for IMAP access : mail.dcc.kfupm.edu.sa
(Optional) KFUPM Incoming Email Server for IMAP access : imap.kfupm.edu.edu.sa


Outgoing Email Server with SMTP (it requires authentication and uses the same LDAP Unix email account as the incoming server): mail.dcc.kfupm.edu.sa
KFUPM Outgoing Email Server with SMTP (it requires authentication and uses the same LDAP Unix email account as the incoming server): smtp.kfupm.edu.sa


Individual Email size allowed is 5MB so configure to break apart messages larger than 5000 Kbytes in Outlook Express or other clients.

If you are checking email from office and home with multiple computers then you may configure to leave a copy on the server and delete after 3 to 5 days (for automated client initiated mailbox management to stay within Email quota).

DCC IT recommends you to keep your server Mailbox Low and within quota of 50 MB for best performance in accessing your emails.

You have the option of the following Webmail services
New Webmail [ http://mail.dcc.kfupm.edu.sa/webmail/ ]
KFUPM New Webmail  [ https://owa.kfupm.edu.sa/owa/  ]

Disable Email List subscriptions temporarily before leaving on vacation if possible.

Verify Hoaxes by cross checking such message before forwarding. Hoax verification can be done by either of the two ways:
Forward suspected hoax messages to postmaster@kfupm.edu.sa
OR
Use the web to verify if such a message is a Hoax. Some site include but not limited to
www.symantec.com/avcenter/hoax.html
http://vil.mcafee.com/hoax.asp 

We wish you a pleasant email experience with DCC email services and look forward to ensure best quality of services.

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Contract Info

Syed Noaman Ali
IT Manager
Room#287
Tel: +966 13 8683300 ext. 853
syedali@dcc.kfupm.edu.sa

 
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Dammam Community College | Dhahran, 31261 | Saudi Arabia | +966 (3) 868 3300